5x Business creation
Lower costs for business,
more revenues for government
More workers with
social protection
Government services direct
to vulnerable communities
What digitalization using our system means
For businesses
  • Businesses created and operating permits obtained in hours
  • Greater formalisation of economic activities
  • Shift to a digital business environment
  • Easy registration means access to bank accounts, loans and insurance
For citizens
  • More women and young people get the documents they need
  • More employees brought under social security cover
  • Rural and remote regions connected to government services
  • More young people opening businesses
For governments
  • Faster and more efficient administrations
  • Revenue growth from more fees, taxes and social security contributions
  • Digital documents and payments lower risk of fraud and corruption
  • Employee satisfaction as tasks shift from form filling to client advice
Examples of impact
Digital Single Window
Business registration
Two hours to start a business, a world record.
48% of entrepreneurs under 30, one third women and 50% outside capital.
Boosts MSMEs
Number of business registrations doubled within two years
Digital Single Window
Business registration
Less than a minute to register a sole-trader business
No uploads, no payment. One online form to fill in.
Gender Impact
52% of registered businesses owned by women
Digital single window - only operates from Estonia
Data protection inspectorate
Connects with existing X-road and ID card systems
New procedures added with no prior IT knowledge
Plans to deploy platform across other government agencies
Digital single window
Business registration
New companies created every year doubled
Socially inclusive
Employees registering for social security +25%
56% of online applicants for Covid business assistance are women.
Digital single window
Business registration
From 35 steps to 5 steps
Online business registrations increased 5x within a year
Political support
Based on success, government plans to expand to 14 provinces and 50 services
Digital single window
Business registration
Boosts MSMEs
25,000 new businesses registered in 3 pilot provinces.
Documents required for submission cut by 70%
Time to get authorizations cut by 80%
Digital Single Window
Business registration
Revenue generating
Immediate increase in fee revenue for government
Productivity boosting
Officials report less time filling forms, more time advising users
Political support
Government to roll out system for all business licensing needs
Step-by-step information portal
Import, export and transit
Widely used
10,000 visitors a month.
Covers 1,000 export and import procedures.
Cuts SME export bill
Steps and time halved to register coffee consignments, costs cut by $230.
Step-by-step information portal
Business registration
Steps to set up a company reduced by a third and documents cut 20%
Political support
Portal is being upgraded to a digital single window
Fully virtual installation
Installed in midst of Covid and civil war
Our approach
We help governments replace complex paper-based procedures involving multiple government offices with our simple online platform accessible from any device. More citizens and businesses get the services and authorizations they need anytime, anywhere.
We train government staff to see procedures from the user's perspective, simplify them, place them on our no-code online platform and train their colleagues to do the same so their governments progressively go fully digital.
See it from the user’s perspective
We first seek to understand the journey from start to finish as the user experiences it. The journey may combine several institutions.
Map the journey
We work with national teams to break a procedure down into its constituent steps.
We examine with the government how to reduce the number of steps, and quantity and complication of document requirements for each step.
We automate the procedure and put it online. This speeds up procedures and allows certain steps to be performed simultaneously.

We act on requests from national, provincial and municipal authorities.

Our project team works with government officials and local consultants to map, simplify and automate procedures, and then train officials to use and further develop the platform. We also operate with implementation partners such as the International Trade Centre and UNITAR.

It’s easier than you think to go digital. Steer clear of costly and lengthy feasibility reports. Contact us and you can start seeing results within months.

Make your government digital

Platform development partner
Financial implementation partners